Shipping & Handling Policy for Kiss My Tush

Introduction

Welcome to Kiss My Tush's Shipping & Handling Policy. This document outlines our practices regarding the shipment of products you purchase from us, ensuring a transparent understanding of our processes.

Shipping Process

• Confirmation and Tracking: After your order is confirmed at checkout, we will notify you as soon as it is shipped. You will receive a tracking number for your order.

• Shipping and Handling Time: Please allow 1-3 business days for shipping and handling.

• Delivery Time: Delivery typically takes 3-10 days.

• Third-Party Shipping: We utilize third-party shipping companies for both domestic (USA) and international orders. The specific shipping company used for your order will be indicated in your shipping confirmation.

Special Considerations

• High Volume Periods: During holidays or times when our products experience high online demand, we may face a large volume of orders. This can extend order fulfillment times to up to 12 business days.

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Terms & Conditions

Sales

• Address Accuracy: Ensure that your shipping and billing addresses match to avoid delays. We are not responsible for delivery issues due to incorrect or incomplete shipping information.

Website Use

• Agreement to Terms: By using our website, you agree to follow our terms and conditions.

• Trademark: Kiss My Tush is a worldwide registered trademark. The use of our name, logos, photos, and graphics/images without prior written consent is strictly prohibited.

Orders

• Order Processing: Tracking confirmation will be sent as soon as processing & handling are completed.

• Liability for Shipments: In the case of lost, stolen, or damaged shipments, the buyer is responsible for filing claims with the shipping carrier. We are not liable for lost or stolen packages, nor can we compensate for shipping delays once the package is in the hands of the third-party shipping company.

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Special Considerations

Potential Delays

• High Volume Periods: Please be aware that during the holiday season or in the event of a product going viral online, our small team may experience an overwhelming volume of orders. While we strive to maintain efficient processing times, these high-demand periods can result in shipping delays. Consequently, the order fulfillment process could extend to up to 12 business days. We appreciate your patience and understanding during these times and will do our best to get your order to you as quickly as possible.

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Contact Us

For any questions or concerns regarding our Shipping & Handling Policy, please contact us at info@kissmytush.com.

Last updated on 2/8/2024.

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